Complaint / review text:
I've been a valued customer of C Spires for years! Without any notice they switched my son and I from unlimited data to another plan. They claimed to have sent a letter. However I never saw a letter. Their reason was that we used too much data. Unlimited data is unlimited data so I really don't think it should matter how much data we used. My contract said unlimited and it said nothing about unlimited but don't go over this amount! Apparently once they remove you from unlimited data you can never get it back and to get more than 6GB of data cost out the wazoo! I'm now paying about 120$ More a month for my bill which works out great for them!!! I think maybe that's their plan! Greedy much C Spire? We are currently looking into other companies! We are not very happy customers!