Complaint / review text:
I have been a Windstream customer for many years and have been with them from dial up to dsl but now the so called 6m is now getting slower than their only dial up used to be. I called customer service and was told that where I live it is only going to get worse and they do not plan to make any upgrades or changes for at least the next 2 years. I told her I was paying for 6 and she told me they can still charge me the same amount because the contract says "up to 6" so even if you are only getting. 01m you will still be charged for 6m???