Complaint / review text:
I bought a Fender Strat from Adorama, and it arrived with several scratches at the base. I wrote a letter of complaint to Adorama: they did not respond. The item was shipped in a single box, but it should have been double-boxed (a box within a box) just as reputable music stores send items of this type. I am not requesting a refund because the scratches are small and the guitar otherwise works fine, but I think future buyers should be warned since Adorama failed to acknowledge that they made a mistake. Adorama really should pack expensive items carefully.