Complaint / review / scam report
AT&T
Omg! I called AT&T in August to order the internet. I h...

Complaint / review text:
Omg! I called AT&T in August to order the internet. I had to put down a $100 deposit. Ok, so I waited all day for installation - no show or call. I called the next day, they said they had wrong address (they didn't call), so okay mistakes happens. So I rescheduled and I had to put down another deposit of $100 because they canceled the order. OMG, I had to reorder. During scheduling, the rep stated she made a mistake and canceled the order and I had to put another $100 deposit for the third time! That's $300!! No thanks, and would you believe two months later after talking for hours and weeks and days to different reps, only to hear the same thing "Your refund will be refunded in 5 to 10 business days." Someone please HELP! I don't have money and I've spoken with supervisors as well. I'm in TEARS. And now, I'm no longer in their system.

Contact information:
Author: Contact with Author


Offender: AT&T

Country: USA   State: Texas   City: Dallas   Zip: 75202
Address: 208 S. Akard St.
Site: www.att.com

Category: Electronics and household app.

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