Complaint / review text:
Consumer Cellular states that plans start at $10.00 a month. They fail to tell you that $10.00 a month gets you zero minutes. I selected a phone with cc & a plan that cost me $35.00, I paid $20.00 in minutes. When I ran out of minutes I opted to $40. When I did not use all of the minutes I changed back to $20.00 However cc demanded $40, I paid them $20 and they demanded $20.00 more! I spoke with them and they agreed with me. I ended up paying them $60 to keep from going to collections!!! Ouch. Beware.