Complaint / review text:
I've been a Comcast customer for three years. After the 24 month honeymoon, I watched my bundle rate creep up to 189$ per month. Last month it jumped to 224$. I have EcoBill with auto pay, which means I never see my bill. I called them to get an accounting of what I'm paying for. After going through two different people for an hour, at the end of it, I was denied an accounting of what I was paying for. I turned off EcoBill but will not likely find out my history unless I take legal action, which I feel I must do. I write this as a warning to current and potential customers, I believe that this monster is too big to be concerned or affected by poor customer service.