Complaint / review / scam report
I had an installation appointment scheduled for Novembe...

Complaint / review text:
I had an installation appointment scheduled for November 19,2015 between 12 and 5pm. The appointment was confirmed on November 18. I called at 11am to get a more accurate time of installation. I was told that they couldn't give me a time but I would get a call before they come. I called back at 2pm and was told the same thing. When no one had contacted me by 4:15pm, I called Dish back to find out that my appointment was rescheduled for Sunday, November 22, between 8 and 12. No one ever called and notify me. I asked why and I was told that someone had changed it, and asked who had access to my account, then after 30 minutes on the phone trying to get this figured out I was discontinued. I called back and was then told that when the installer came out no one was home so it was rescheduled. We were home all day waiting for the installation.

Contact information:
Author: Contact with Author

Offender: Dish

Country: USA   State: Colorado   City: Englewood   Zip: 80112
Address: 9601 S Meridian Blvd.

Category: Electronics and household app.


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