Complaint / review text:
I had an installation appointment scheduled for November 19,2015 between 12 and 5pm. The appointment was confirmed on November 18. I called at 11am to get a more accurate time of installation. I was told that they couldn't give me a time but I would get a call before they come. I called back at 2pm and was told the same thing. When no one had contacted me by 4:15pm, I called Dish back to find out that my appointment was rescheduled for Sunday, November 22, between 8 and 12. No one ever called and notify me. I asked why and I was told that someone had changed it, and asked who had access to my account, then after 30 minutes on the phone trying to get this figured out I was discontinued. I called back and was then told that when the installer came out no one was home so it was rescheduled. We were home all day waiting for the installation.