Complaint / review / scam report
Vonage
About 5 months ago, Vonage telemarketing salesperson pe...

Complaint / review text:
About 5 months ago, Vonage telemarketing salesperson persuaded me to install home phone line which has unlimited international calls and only $9.99 per month (19.99 per month for first 2 months and after 2 month it will be $9.99 per month). HOWEVER, it is totally fraud and the promises never come true! I cannot make international calls! I have to pay $27.99 per month till now (5 months already).

I don't believe Vonage is fraud company, and I tried to call them for cancellation and refund. HOWEVER, I was very very disappointed that they not only refused to refund but also asked me to pay for the service that I never use successfully (making international calls). This company Vonage does not care about their customers and their telemarketing is totally fraud! I need refund and cancellation!

Contact information:
Author: Contact with Author


Offender: Vonage

Country: USA   State: New Jersey   City: Holmdel   Zip: 07733
Address: 23 Main St.
Site: vonage.com

Category: Electronics and household app.

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