Complaint / review text:
We too have been scammed by Flycell. With the help from a CSR from our carrier Verizon, we were able to determine how it could have got started. It could have been from an anonymous text message or from a link in a Facebook account.in the case of the Facebook, if a teenager opens a link for a trivia quiz from Flycell such as an IQ quiz or any others, when they want their answer, they will be prompted to enter in their cell phone number. The answer is then sent to their phone and BINGO, you now get charged at least $9.99 per month. Let's say for example, one of your childs friends takes the quiz and then uses your childs cell phone number for the answer to be sent to, well then you get the monthly charge.
Here are the steps we have taken to avoid this issue, first, we were told to send a text message.in the body of the text, we typed in the word STOP and then sent the message. We then recieved a message back that the service is being cancelled. But what we also did, and suggest for everyone to do if they too have been scammed, is to call your carrier like we did and have a Premium Text Message Block put on all our lines. The CSR at Verizon said, by doing so, this issue should not happen again. I hope our suggestions are helpful to anyone else that has been duped by this mess.