Complaint / review / scam report
I purchased a Kodak ESP-3 all-in-one printer from Wal-M...

Complaint / review text:
I purchased a Kodak ESP-3 all-in-one printer from Wal-Mart. After using the printer a few times I called their support line and talked with someone outside this country with a thick accent, hard to understand and very sickeningly pleasant. The printer was using all my color ink to print black text only. That was why I purchased the printer, for text only printing. They told me the printer uses color ink during printing, regardless of what you are printing. They also told me that if I change the cartridge from the starter one it will improve. Well I did that and still it used my color ink for text.

So now I am out of ink and it won't finish my report until I replace the color ink cartridge. I have 1/2 full black cartridge left. So beware of Kodak claims about their long lasting ink and especially printing speed. If you get lucky you may get 3 ppm black text printing speed. Not what they claim (21ppm). Also the printer take about 1 minute or so to get prepared to print. It goes thru some kind of pre-programmed function which sounds like it is getting ready to blast off to outer space. Then it finally is ready to print. It is extremely noisey for an ink jet. So beware before you buy!

Contact information:
Author: Contact with Author

Offender: Kodak

Country: USA

Category: Electronics and household app.


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