Complaint / review / scam report
Samsung TV
I also experienced the on/off problem with my Samsung L...

Complaint / review text:
I also experienced the on/off problem with my Samsung LN-T4069 LCD TV. It finally wouldn't come on. I called the consumer support at Samsung and was directed to the TV department. After a short wait, then someone answered. I explained the problem. She asked for the model and serial number. She said she had to check and see if their was a history on any complaint. I assured her there was. She shortly came back and and said Samsung will make a one time repair if the problem was a capacitor.

She gave me a work order number and said I would be contacted for an in-house repair within 48 hrs. The repair shop called, the repairman came and replaced the capacitor. He said that he has been replacing 3-4 per day. He also said that there was a period that the Samsung vendor supplied a defective part. Within 20 minutes, the TV was repaired and all is well.

Contact information:
Author: Contact with Author

Offender: Samsung TV

Country: Korea Sout

Category: Electronics and household app.


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