Complaint / review text:
Dyson's vacuum do have good suction, but their instructions s—k! All they have are pictures "because they are international" — the pictures are not exhaustive and left a lot to be desired.
Hey, Dyson is selling them in the USA, so put some verbal instructions on to support the pictures — in English. Dyson's customer service was minimal.
If it weren't for the fantastic help I got from a representative of Bank's online vacuums — I think I would have been forced to send the vacuum back. But the vacuum seems to be OK so far — some things I don't like about it, but thus far, the suction, as advertised, is terrific on my hardwood floors.