Complaint / review text:
I'm with Virgin Mobile and I was told that every plan with them are unlimited, web, data, email, and text. But I went today on the 25th to renew my account which was due today, and it said it's completely added. Then tonight, I checked my balance and it says it has been taking 20 cents for everything I do on my phone. This is such a rip-off and Virgin Mobile has cheated me out of my money. This is ridiculous and is eating up my money. My plan wasn't renewed when I added my money and it said it was.