Complaint / review text:
My problem with Comcast is the new boxes for the High Definition TV. My husband hooked my mother up with her new boxes and they did not work. He finally got the larger box to work but the smaller one was not working. I called Comcast and they are receiving so many calls over the same thing that they cannot get to us for two weeks.
I would like to see a reduction in our monthly bill as well as my husband paid by Comcast for three hours of work in his own home. By the way, Comcast is trying to get all clients to work on their own sets because they are so backlogged with calls.