Complaint / review text:
On Saturday, I sat down to watch MGM HD. The channel told me I needed to subscribe. I have had MGM HD for years. I called Verizon FIOS thinking the database went haywire. They said, "oh no, we have re-provisioned some HD channels and put them in a more expensive package". Oh really, you took away channels I have been paying for years and did not credit my account? I am now along with thousands more paying the same price and getting fewer channels we had to begin with. That is so unethical.