Complaint / review text:
When we redid our kitchen last year we bought a new 'highly rated' KitchenAid compactor. We had 2 compactors previously, and each went 8 years without a single repair. This one is 18 months old and is broken again after being repaired 5 times!
The first two times it was the switch that needed to be replaced. The third time it made a very loud thumping noise which was very worrisome. The fourth and fifth times the main gear (which is only plastic!) broke. And this past time the repairman (whom I have depended on for years) tells me the motor is shot as well.
I have written to and called KitchenAid and not heard back from them. Very frustrating!