Complaint / review / scam report
I bought the Kodak All-in-One ESP3250 a few months ago...

Complaint / review text:
I bought the Kodak All-in-One ESP3250 a few months ago because I was hoping to save money on ink. I don't see how ink savings is possible if the printer will not allow you to combine all the colors to use for black if you run out. I print in black more often and would like to be able to use the color as black if necessary. It will also not print in just color if the black is out and vice versa.

This really aggravates me because then I can't print at all unless I have both cartridges installed and they have to have ink. I looked at Kodak's website to see if there was a reason for this, and here is what I found:

"The KODAK All-in-One Printer uses an advanced built-in printhead. The system is designed to provide excellent image and text quality, while eliminating the need to purchase new printheads every time you replace ink cartridges, and saving you money.

The printing system requires that both the black and color ink cartridges be installed to print. If either cartridge is not installed or is out of ink, the printer or printhead will not print some cases when you print or copy a text document, the text may actually be a shade of gray rather than true this case a combination of black and color inks are used to print the text.

Also, if you print or copy black and white photos, a combination of color inks are used from the color ink cartridge."

In my opinion, this is crap. I've never had this issue with any other printer. I wish I would have looked online first before buying.

Contact information:
Author: Contact with Author

Offender: Kodak

Country: USA

Category: Electronics and household app.


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