Complaint / review / scam report
I recently was made aware both by word of mouth and by...

Complaint / review text:
I recently was made aware both by word of mouth and by Boost's own billboard advertising in the Los Angeles Metro Area that boost instituted a new Unlimited text message feature for 5.00 extra a month to this plan. I had called customer service prior to my first bill date and was told that the service could not be instituted then but to call back closer to my first bill date and I would have the plan included.

I am very miffed because the company has not stood by their advertising practices and allowed me to add on the unlimited text plan, no where was it stated to me that the text plan had to be initiated the day before the bill is due, now im going on 2 months without the service and cannot text my family and friends which is upsetting.

Contact information:
Author: Contact with Author

Offender: Boost

Country: USA

Category: Electronics and household app.


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