Complaint / review text:
I purchased a Samsung 61" DLP TV. I am now seeing little white dots. I checked the online boards and found that Samsung was fixing this issue even out of warranty. However, when I called, I was told no. They said that my model was not being fixed. It uses the same technology and has the same issue as the models being fixed. But for some reason Samsung has decided that they will not fix this issue. The TV has been rarely used due to extensive travel in the past couple of years. I still have a different brand using the same technology. It's 2 years older and it still works fine. We will never purchase another Samsung product.