Complaint / review text:
I do not have long distance service on landline due to the fact that I have cellphone. When I try to make long distance call from home phone, it says that service not available. Yet, when I got my bill two months ago, I was being billed for long distance called. AT&T said they would take the charges off my account and no longer charge me for long distance service. I received a new bill and again they are charging me for long distance. I'm disabled and use lifeline and I'm tired of having to double check my bill each month because of their illegal billing practices.
I contacted them again about long distance charges via email and they didn't respond. I tried to go to my account and send email. Now, they won't let me log into my account anymore. I'm sick and tired of being ripped of by AT&T and nothing being done about it.