Complaint / review / scam report
T-mobile charged me for data usage that I did not use...

Complaint / review text:
T-mobile charged me for data usage that I did not use. They have added internet charges to all their WiFi capable phones without any of our agreements. There is no warning or message that asks you if you would like to join the T-mobile WiFi. They have taken out the warning and automatically connect you so they can charge you. I got rid of my data plan 5 months ago because I was not using it. I looked at my bill for the last month and discovered an extra charge of $50 dollars for data access despite the fact that I did not agree to the data plan. When I called to complain, I spoke with a supervisor who said that they automatically added this to all phones last month. They will not waive my unfair charges.? I didn't give them my permission. It is unfair that I should pay for something that I did not use. I am canceling my plan with them. I have been a customer of theirs for 3 loyal years. No more!

Contact information:
Author: Contact with Author

Offender: T-Mobile

Country: USA

Category: Electronics and household app.


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