Complaint / review text:
I have two Samsung 42 in. TV less than three years old. Each TV has experienced black screens. Samsung sent a service tech to evaluate. He replaced capacitors in each TV. Within a few months, the problem has happened again. Samsung had me take it to an other service center. I just got a call saying it was the capacitors again and that Samsung would not cover the repair. I again called Samsung and was told they would not cover the cost of this second repair for the same issue. I have always been a loyal Samsung customer until now. I will tell everyone I speak with to not buy any product from a company that sells a product they know to be defective. This company is a disgrace.