Complaint / review / scam report
Best Buy
Best Buy & Kitchen Aid

Complaint / review text:
I ordered a Kitchen Aid side by side non dispensing fridge at the beginning of December 2011. It was to be delivered in 2 weeks.

That was 6 weeks ago. I'm on my second 2 week backorder delay. When I called Best Buy to complain to a supervisor I was disconnected twice. I called Kitchen Aid after the first delay to make sure the fridge exists.

They blamed it on improper ordering procedures by Best Buy.

The model I need seems to be backordered at every store I contact, but they will all let you place an order online regardless without telling you about this known problem. Don't bother ordering Kitchen Aid side by side model number KSRS22MWMS.

Contact information:
Author: Contact with Author

Offender: Best Buy

   State: Pennsylvania   City: Olyphant
Address: P. O. Box 9312
Phone: 18882378289
Site: www.bestbuy.com

Category: Electronics and household app.

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