Complaint / review text:
I am very dissatisfied. I bought a Toshiba netbook 5 months ago, purchased warranty and all. I do not travel with this netbook and use it as a home based computer. It sits in the same spot every day. I picked it up by the screen the other day (the netbook is super light) to clean underneath it and where my thumb was on the screen it completely shattered! I took it to Best Buy and they said they won’t cover it, that it’s accidental damage!
Well when I went on eBay to buy a used one. I saw many Toshiba netbooks just like mine with broken screens! It seems that’s an issue with these net-books, screen cracks easy. Some people say the screen cracked on its own.
I called Toshiba and they didn't want to take responsibility for it! This is ridiculous. There may be a defect on the screen, why is everyone having screen issues? I am upset that I have to buy a new one now!