Complaint / review text:
After cancelling Comcast services, Comcast still billed me US$70.82 for internet services which were not provided by them. Comcast is using probably inappropriate business practices to bill the customers for services not provided by them. When the services were switched from Comcast to AT&T, Comcast knows that all the services are cancelled. There is no need for consumer to inform Comcast that each and every separate service has been cancelled and needs to be terminated. Then what is the meaning of bundling services like XFINITY? Comcast, when marketing their product and selling the products, loves to bundle. But when disconnecting, Comcast forgets that it is bundled service. Comcast must stop billing customers for all services under their bundle once the Comcast account is transferred to another carrier. Comcast must confirm which services are active and which are cancelled and bill the consumers for only those services that are still active with Comcast. Be fair with consumers.