Complaint / review text:
I wrote a check to Cox for Dec 2011. The check went through a ACH and then became a electronic check. The money was deducted from my account, but they show it was never paid. I don't care if they misapplied a payment. I paid. Now, the bank can't print me out a copy of my check because it became electronic, and it's gone. I have made phone calls, submitted paper work and documentation and have gone into Cox 3 times and have never received one response back. What a lousy company. They keep calling me about why I haven't paid my bill. See you in small claims court.