Complaint / review text:
I called T-mobile several times due to their cell towers not working in places they were working before. When I called T-mobile to cancel my contract due to the towers no longer working, they stated that they had no notes in their system I ever called. After the bill came in the mail, it was over $1200 as they had renewed all four of my cell contracts without my consent. They claimed that I renewed them and when I asked them to play back the recording of my consent of this as I know they record this for their purposes, they told me that I had to write to the company with my complaint.