Complaint / review text:
I signed up for internet service from Century Link, and told them I needed my house connected to their lines outside. I had a modem, and would take care of the rest. They sent me a $100 modem, and nobody came out to connect my house. When I called and complained, I was told someone would be out the next day. A serviceman showed up, took one look, and told me my house was not connected to their lines (duh).
I told him that is why he was here. He left, saying that was my problem, not his. I called Century Link, cancelled any service, sent back the unordered modem, and told them what I thought of them. Today, I got a bill for $88, for the service that was never hooked up, and was advertised at $35 a month. I never had service with them, and I tell you now, I never will. Buyers, beware.