Complaint / review text:
I got my netbook last year from NIIT. Now, from the last three to four months, it is getting heated a lot—and a smell is coming from it. I complained about it three times and they tell me, "Ma'am, we have changed a part in it." There is a problem in a part, but my problem is not yet solved. They just say to me, "Ma'am, it's not a problem." So I want my problem with my netbook resolved as soon as possible. I also want a letter from you stating that if anything happened to it, I should not be responsible for it.