Complaint / review text:
Since all of my services from DirecTV are billed through Century Link and "bundled, " I have had difficulty tracking what I am being billed for. One of the reasons is that Century Link and DirecTV bill under different cycles. On the weeks of April 1st through April 7,2012, I have paid Century Link $747.00! The rationale according to Century Link is that they did not bill me for DirecTV charges for approximately two months. When you get both companies on the phone, DirecTV has no idea what Century Link is billing for. How is a consumer able to keep up with this nightmare and figure out what they are being billed for? I intend to report this to the FCC and "unbundle" all of my services and go through a different provider. This has been difficult since I have been unemployed.