Complaint / review / scam report
My daughter received a Tracfone with 400 minutes from h...

Complaint / review text:
My daughter received a Tracfone with 400 minutes from her sister for her birthday in May. By the end of June, I refilled her card twice, which made it $80 in 1 month. I decided to check the phone log to see if she was using the phone outside of texting and how often. Come to find out, the phone had only been used 8 times and with very short texts not even enduring over 3 minutes usage time each. So, I looked further and discovered that minutes are deducted from the time you start to write the text, and when you send it, and when you leave your text log open. Also, if a text runs onto multiple pages, it deducts minutes from each page, not as 1 text, but as multiples. I can never get a straight answer from anyone, and this is August, and the problem still exists. Well... With that much money per month, I may as well put her on a plan with another carrier. Be glad if you don't have issues.

Contact information:
Author: Contact with Author

Offender: TracFone

Country: USA

Category: Electronics and household app.


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