Complaint / review text:
TracFone sends me promo codes in a text message, but the codes never give me the extra minutes! I get a message to contact TracFone to complete the transaction but when I call and talk to someone, they tell me to wait longer. Well, I've waited 3 months and today I received another text with a promo code and guess what? It didn't give me any bonus minutes. I don't have time to hang on the phone explaining I got taken again and I'm getting no results. I am seriously thinking about going to Walmart and buying their "Straight Talk" phone. I believe I'm entitled to free minutes!