Complaint / review text:
I was with Net10 for about 8 months before they began to cap data usage to 1.5GB for AT&T BYOP customers. Since this change, every month I have had the same issue. I purchase a Net10 Unlimited Card, which by the way isn't unlimited at all, receive service for sometimes a day and then no data. Contacting customer service has led to service representatives forwarding me to an automated message explaining the data cap for high usage customers. My first major complaint is that Net10 advertises an unlimited plan which isn't unlimited; second would be the extremely poor customer service, and third restricting data access far before customers reach their data limit.net10 is not only falsely advertising but ripping off customers. They not only restrict data wrongly but refuse to honor the service they provide.net10 is now the worst service I have ever had.