Complaint / review text:
The first (2) months were great except for the US CELLULAR agent using the wrong billing address. Then my internet was shut off. When I try to check my usage on their website, it gives me a phone number to call. I did check my usage two days ago and only used a small amount of MB. The next day, I got an e-mail from US CELLULAR that I had used 75% of my usage. Called customer support and he confirmed I had not used 75%. Just got my bill... You guessed it. I went over the 2 GB usage. Time for arbitration.