Complaint / review text:
Purchased 51" Samsung Plasma TV in 2011. Just barely 2-years old but out of warranty, the TV went black and would never turn back on... Only clicking sound. Samsung finally agreed to do a free one-time repair (IF, it was due to a capacitor problem). They sent a Samsung tech repair person out and he said that it was not the capacitors but a bad screen - which would NOT be covered by Samsung's repair order.instead of a $10 parts fix, it would be $950! The TV only cost $800. I am so disgusted with Samsung that I will NEVER buy another Samsung product again. And I really wanted to upgrade to the Samsung Galaxy S4 but now I will NOT! They have lost me as a lifelong customer (unless they offer to replace my TV!).