Complaint / review / scam report
I have been battling with Dell computers for a month no...

Complaint / review text:
I have been battling with Dell computers for a month now. They replaced most of the hardware piece meal and it still did not work properly. Now they have sent a new computer BUT they said it was a 1 for 1 exchange.

I run a business with my computer and it has XPPro as an os. The new computer has Vista home. I told them Vista was NOT acceptable when they said they would send a new computer. I have been told if I change back to XPPro myself it will void my warrantee. I cannot and will not run my business on a faulty system with major problems. A home version of an os is not suitable for a business.

I am getting nowhere with Dell. A run-around in the phone system seems to be the only think happening there.

Contact information:
Author: Contact with Author

Offender: Dell

Country: USA   State: Texas   City: Round Rock

Category: Electronics and household app.


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