Complaint / review text:
I have been battling with Dell computers for a month now. They replaced most of the hardware piece meal and it still did not work properly. Now they have sent a new computer BUT they said it was a 1 for 1 exchange.
I run a business with my computer and it has XPPro as an os. The new computer has Vista home. I told them Vista was NOT acceptable when they said they would send a new computer. I have been told if I change back to XPPro myself it will void my warrantee. I cannot and will not run my business on a faulty system with major problems. A home version of an os is not suitable for a business.
I am getting nowhere with Dell. A run-around in the phone system seems to be the only think happening there.