Complaint / review / scam report
Best Buy
Can't get answer to my question

Complaint / review text:
Have what I thought was a straightforward question in general about a 3.2 compact fridge. I emailed 12/10/13.

I was directed to online forum and help to try to answer my question. Was given an option if I wanted a specific response, to email back and they would reply within 3 business days. I chose that option because I couldn't find my answer in their info online.

TWO WEEKS LATER THIS IS THEIR RESPONSE: "This level of technical support is beyond our capabilities via e-mail. If you are not able to find the answers you need on our web site, please contact your local Best Buy store to speak with one of the sales associates." You can bet I WILL NOT be buying one from Best Buy (or anything for that matter.)

Contact information:
Author: Contact with Author

Offender: Best Buy

   State: Colorado   City: Denve
Address: P. O. Box 9312
Phone: 18882378289
Site: www.bestbuy.com

Category: Electronics and household app.

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