Complaint / review text:
I have had CenturyLink for about two years and I have had the worst experience I have ever had with any service industry. The CenturyLink customer service was beyond rude and not concerned with my (the customers) concerns. Every time I called CenturyLink it was a guarantee two to four hour long conversation and typically transferred between four to six times... EVERY TIME! The typical response from the CenturyLink representatives was "Well there is nothing I can do about that" or my favorite "You need to call back tomorrow to fix your situation". Needless to say I canceled my services with CenturyLink and will never be a customer again nor will I ever recommend CenturyLink to anyone! I have moved somewhere that CenturyLink is available but I am paying more for services than what CenturyLink would charge just to avoid having to have CenturyLink services. Sometimes it's worth paying more for a company who treats you right. CenturyLink is the biggest SCAM I have ever came across.