Complaint / review text:
We have been Centurylink link customers for a number of years, and during that time we have experienced many of the issues that others on this site have expressed, ie: billed for services not ordered, dropped phone calls, refusal of company to drop late charges for their mistakes, etc. Their billing is so confusing and complex that they can't even figure it out. It seems to me that their intent is to wear the customer down. I am wondering if other states have a Public Service Commission as Montana does. I will be filing a complaint with them against Centurylink.