After being bounced from one AT&T Department to another, and having spoke with over three different AT&T agents for a duration of over two hours, my wireless phone reception problems did not get solved; additionally, when I asked for the agent's name and employee identification number, I was given fictitious I. D. Numbers so ...
Horrible. When my wife and I first moved in we were getting around 3 megs per second. Now we are lucky if we are getting one half of a meg per second. I spoke to someone on the phone and they said the best we could hope for would be 1.5. I told to him that we used to get around three and he could not explain how we could get ...
We moved to rural southeast Oklahoma and are severely limited in the electronic service vendors we can utilize. As a result, AT&T is the only company we can use for landline phone services (cellular signals are not accessible in our metal building home). It took a full month to get a landline installed and then nearly another ...
I agree with other posts regarding being told you will receive one rate and then being charged another, charges for a modem that I purchased myself and then being charged for renting a modem, etc. For example, I signed up for auto pay and never received the $5/credit per month as promised. I was told I would receive a certain ...
We signed up for CenturyLink several months ago and it has simply been awful service. I asked multiple times to review all of the charges before signing up, and my first bill was well above what they said. They have repeatedly charged me for things I don't sign up for, and refuse to return the money. Rather than provide ...
I received a prepaid electronic return label today from Dell November 19,2015, after taking my complaint to social media November 16,2015, and getting assistance November 17,2015 from the company's social media team, DellCares, on Twitter. These reps proved to be the link to customer care access that was totally lacking via ...