Complaint / review text:
We were not notified of a delivery in our secured apartment and some how the poland spring rep got in and left everything outside my door in the hallway where it easily could have been taken. We set the up the unit as we read the 3 hand written instructions and the unit began to smoke badly.
It is Saturday and we have no contact with the company till Monday. Very very POOR service already. The water bottle we installed will stay flat all weekend. We are very discontent at this point in time!
This better get resolved very quickly! Thank you