Complaint / review / scam report
Poland Spring
Review about Water Service from Reading, Massachusetts

Complaint / review text:
We had an account with Poland springs. We upped our quota for summer because of the heat, we then attempted to suspend our service as we had more water than we could use.

Almost a year later we finished our water and contacted the company. Because we hadn't ordered, and it was the companies idea to suspend our service, they cancelled us and sent us to collections! We reached out to customer service and after their blaise' concern we cancelled our account!

When I said "maybe we should cancel..." A customer service rep said "ok", did not try to work with us! Beware horrific customer service!!!

Contact information:
Author: Contact with Author

Offender: Poland Spring

   State: Massachusetts   City: Reading
Address: 900 Long Ridge Road Building 2
Phone: 18009554426

Category: Foodstuff


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