Complaint / review text:
The Easy Rest sales representative that we talked to was very nice and the Easy Rest delivery team was very professional and did a good job. Everything went well and I was pleased with the way it was installed and so forth. It's just the fact that it's so much softer than I anticipated cause I didn't ask. My experience with the people has been good but I'm not enjoying the bed itself. I mostly raise the head myself because I read in bed a lot, but my husband doesn't use his side. I purchased an Easy Rest bed because of the raising and lowering mechanism but I have not used it much because we have found that those mattresses are too soft. My old bed was just a mattress and box spring and we've had it long time but the old one's much better for me.