Complaint / review text:
I purchased an Easy Rest bed because I felt it might be able to help me with my arthritis. But I have not noticed any change and the most I'm using it is flat. I put the head and the foot up each time when I first got it but it didn't seem to be relieving me much anymore so I put it back down. Before the Easy Rest bed, I had my old bed for 8 years and I’m not certain there’s a great deal of change to me which made me disappointed. Also, I thought that instead of just a mattress pan on it for heat, that it was gonna be built into the mattress - that didn't happen and it became just a mattress pad from another company. I have used the vibrator feature off and on and that does feel good and relaxes me but the up and down position is not helping me to sleep any better so I haven't been using it.
The Easy rest sales rep did a good job in making a sale and was very polite, good and he wasn't pushy but he did stress what the bed was gonna do for me or help me with and it hasn't really resolved in that, for me. The delivery team was also very good, very kind and helped me get it together and explained everything. I wouldn't say I'm angry with the experience but I don't think I would buy another one myself. This is a lot of money for me to invest in this bed and it just doesn't help any that much.