Complaint / review text:
Purchased 2015 Norton security software for 5 devices. After countless efforts to get live updates on my laptops, it will not install. The Norton customer support staff are located in India. I let the tech staff on two occasions try to resolve the problem remotely for hours, only for the problem to persist. I am extremely concerned now that the hours remotely used to access my computer were not used to fix my computer. Since my other laptop now has the same problem, I will never purchase a product that is using non-US support. Only God and the Norton techs know What they did during the hours of access to my still non-operating Norton security software on my laptop. Extremely concerned, so should you be! I have since uninstalled this crapware and installed Microsoft essentials.