Complaint / review text:
I upgraded Firefox only to have the Norton Toolbar disappear as incompatible. Chatted with support, they logged in with a remote session (several hours), 3 blue screen crashes, lost data. Escalated ticket. No response. Another chat, call, remote, nothing. Escalated ticket. No response. Another chat, looked at account supposedly but was unaware of any escalation. Norton is not who I need to deal with.