Complaint / review text:
I have used Trend Micro Internet Security for about four years, and I had always been satisfied. My subscription came up for renewal in August of 2015. I renewed and downloaded the package again. Maybe it's a coincidence, but ever since that day, my computer has slowed down to a snail's pace, and Mozilla Firefox started crashing at least three times per day. I can't even use Mozilla anymore. I called Trend, and of course they blamed it on my operating system (I still use Windows XP). Okay, but then why didn't I have all these problems the day before I downloaded the Trend package?