Complaint / review / scam report
Norton
I bought Norton Antivirus by downloading it from the Sy...

Complaint / review text:
I bought Norton Antivirus by downloading it from the Symantec Web site, then followed their instructions to get my rebate, but received a postcard a few weeks later telling me that I wouldn't get the rebate because I didn't include the original UPC code label from the package. There not being a package, of course, that was impossible.

I then went to their rebate problems link, www.rebatestatus.com, and got the same message. I requested, via that link, that they contact me by phone. I received no call and no message on my machine. Then I wrote a letter and included all the original information, but got no response after 30 days. Lost $20 promised rebate.

Contact information:
Author: Contact with Author

Offender: Norton

Country: USA   State: California   City: Mountain View   Zip: 94043
Address: 350 Ellis Street

Category: Games & Gaming process

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