Complaint / review text:
I wanted to have Norton tech install Norton 360 premier edition antivirus software. After 4 hours and three techs, I still do not have a workable software installation. My notebook computer is brand new. There should be no reason for problems. When I asked to speak to a supervisor, I was transferred and have been waiting for 90 minutes so far. Total time spent has been over 4 hours and I am no further along in this installation as I was 5 hours ago. Why?!