Complaint / review text:
I downloaded the MyCleanPC software from CyberDefender. I talked to a service rep to help with the installation, and they tried to sell me some other plan for a few hundred dollars. I opted not to take it. After the installation was finished and my computer rebooted, it would not go pass the Window start screen. After rebooting it about 5 times, I was able to get to my desktop. But now, everything is 5 times slower or the computer would just freeze. I had to ghost my machine because the MyCleanPC also took out my restore points I had saved on my C drive. It was a good thing that I had my installation CD; the bad thing was I lost all my data because I couldn't save anything.